MongoDBOutage history and postmortems
Downtime, added up
MongoDB: 21h 51m weighted downtime in range, category median 2h 28m.
19 incidents, 8d 22h of incident time (7d 20h major or critical, 26h 11m partial) between Jun 27, 2026 and Sep 24, 2026.
MongoDB, Inc. is an American software company that develops and provides commercial support for the source-available database engine MongoDB, a database for unstructured data.
Stated causes
63 incidents with no cause stated.
MongoDB incidents
69 on fileSupport Portal OutageSep 16, 2026, 09:066h 25mMajorNot disclosed
Atlas is experiencing issues with issuing certificates from Lets EncryptSep 11, 2026, 01:282h 23mMinorNot disclosed
Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Sep 3, 2026, 16:44OngoingMajorNot disclosed
MongoDB Atlas Log Integration service degradedAug 28, 2026, 18:340mMinorNot disclosed
Issues rotating certificates for projects containing only Atlas Free and Flex clustersAug 19, 2026, 20:4525h 21mInformationalNot disclosed
Atlas UI and API Periodic UnavailabilityAug 18, 2026, 14:101h 6mMinorNot disclosed
GCP capacity constraints affecting Atlas deploymentsAug 5, 2026, 05:176h 57mMajorNot disclosed
Elevated errors on VoyageAI APIsAug 3, 2026, 18:472h 31mMajorNot disclosed
Delayed cluster configuration affecting free and flex usersJul 29, 2026, 18:5542mMinorConfig change
Atlas Stream Processing errors in Azure West EuropeJul 29, 2026, 18:114h 35mInformationalNot disclosed
VoyageAI elevated errorsJul 27, 2026, 23:3711mMajorNot disclosed
Cluster connectivity issues in Azure westusJul 23, 2026, 16:214h 7mMajorNot disclosed
MongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20Jul 17, 2026, 16:143d 20hInformationalNetwork
Atlas Stream Processing is experiencing issues in Azure - West EuropeJul 9, 2026, 23:032h 7mMinorNot disclosed
Atlas is experiencing issues with issuing certificates from Lets EncryptJul 9, 2026, 19:3719h 19mMinorNot disclosed
Atlas Data Federation and Online Archive cloud-provider IAM authentication errorJul 9, 2026, 10:2343mMinorConfig change
Impaired Cluster Operations due to Lets Encrypt Service DegradationJul 2, 2026, 23:0927mMinorNot disclosed
Impaired Cluster Operations due to Lets Encrypt OutageJul 2, 2026, 19:341h 32mMinorNot disclosed
AWS cluster backup and restore operations are failingJul 2, 2026, 10:4523mInformationalNot disclosed
MongoDB Atlas: Atlas UI loading issuesJun 25, 2026, 10:160mInformationalNot disclosed
Increased error rate creating and managing Search and Vector Search indexesJun 4, 2026, 15:332h 7mInformationalNot disclosed
Investigating connection issues to ADFA in GCPJun 2, 2026, 23:001h 11mMajorNot disclosed
Metrics may fail to send to DataDog Gov integrationsMay 28, 2026, 22:021h 13mMinorNot disclosed
Authentication failures when running search queries for some clustersMay 23, 2026, 19:486h 18mMinorNot disclosed
[Atlas for Government] Data plane node logs unavailable for last 6 daysMay 22, 2026, 20:321h 45mMinorNot disclosed
Impaired Cluster Operations due to Lets Encrypt OutageMay 8, 2026, 19:332h 33mMinorNot disclosed
AWS Availability Zone use1-az4 in US-EAST-1 Region is ImpairedMay 8, 2026, 02:2436hMinorNot disclosed
AWS Cluster DNS Changes Degraded PerformanceMay 7, 2026, 15:176h 58mMajorDNS
Atlas Backup Export Jobs Degraded PerformanceMay 6, 2026, 21:4823h 7mMinorNot disclosed
Partial outage in Azure West EuropeMay 3, 2026, 17:3347h 54mInformationalNot disclosed
Questions
Is MongoDB down right now?
Check MongoDB's own status page at https://status.mongodb.com for the live state. This page shows MongoDB's incident history from that page; the most recent incident started 2026-09-16: "Support Portal Outage".
How often does MongoDB have outages?
MongoDB posted 19 incidents in the last 90 days and 69 in the last year, 6 of them major or critical in the last 90 days. The median incident lasted 2h 15m.
When was MongoDB's last major outage?
2026-09-16: "Support Portal Outage", lasting 6h 25m.
What usually causes MongoDB incidents?
Where MongoDB explained the cause, the most common was configuration change (2 incidents). Most status updates do not name a cause.
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.