Atlas Backup Export Jobs Degraded Performance
May 6, 21:48 UTCMay 7, 20:55 UTC
Duration
23h 7m
Impact
Minor
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
MongoDB CloudMongoDB Atlas for Government
Final update
This incident has been resolved.
Timeline
- Resolved · May 7, 20:55 UTC
This incident has been resolved.
- Monitoring · May 7, 20:02 UTC
A fix has been implemented and we are monitoring the results.
- Identified · May 7, 01:20 UTC
We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.
- Identified · May 6, 21:48 UTC
Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC
More from MongoDB
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:06 UTC | Support Portal Outage | major | 6h 25m |
| Sep 1101:28 UTC | Atlas is experiencing issues with issuing certificates from Lets Encrypt | minor | 2h 23m |
| Sep 316:44 UTC | Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 | major | Ongoing |
| Aug 2818:34 UTC | MongoDB Atlas Log Integration service degraded | minor | 0m |
| Aug 1920:45 UTC | Issues rotating certificates for projects containing only Atlas Free and Flex clusters | none | 25h 21m |
| Aug 1814:10 UTC | Atlas UI and API Periodic Unavailability | minor | 1h 6m |
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