Authentication failures when running search queries for some clusters
May 23, 19:48 UTCMay 24, 02:05 UTC
Duration
6h 18m
Impact
Minor
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
MongoDB CloudMongoDB Atlas Search
Final update
This incident has been resolved.
Timeline
- Resolved · May 24, 02:05 UTC
This incident has been resolved.
- Monitoring · May 24, 00:14 UTC
We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.
- Identified · May 23, 20:14 UTC
We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.
- Investigating · May 23, 19:48 UTC
We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.
More from MongoDB
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:06 UTC | Support Portal Outage | major | 6h 25m |
| Sep 1101:28 UTC | Atlas is experiencing issues with issuing certificates from Lets Encrypt | minor | 2h 23m |
| Sep 316:44 UTC | Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 | major | Ongoing |
| Aug 2818:34 UTC | MongoDB Atlas Log Integration service degraded | minor | 0m |
| Aug 1920:45 UTC | Issues rotating certificates for projects containing only Atlas Free and Flex clusters | none | 25h 21m |
| Aug 1814:10 UTC | Atlas UI and API Periodic Unavailability | minor | 1h 6m |
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