VoyageAI elevated errors
Jul 27, 23:37 UTCJul 27, 23:48 UTC
Duration
11m
Impact
Major
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
VoyageAI Embedding and Reranking Models
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 27, 23:48 UTC
This incident has been resolved.
- Investigating · Jul 27, 23:47 UTC
We have fully recovered as of 16:41 PST.
- Investigating · Jul 27, 23:37 UTC
All VoyageAI models are experiencing elevated errors. We are investigating the issue.
More from MongoDB
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:06 UTC | Support Portal Outage | major | 6h 25m |
| Sep 1101:28 UTC | Atlas is experiencing issues with issuing certificates from Lets Encrypt | minor | 2h 23m |
| Sep 316:44 UTC | Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 | major | Ongoing |
| Aug 2818:34 UTC | MongoDB Atlas Log Integration service degraded | minor | 0m |
| Aug 1920:45 UTC | Issues rotating certificates for projects containing only Atlas Free and Flex clusters | none | 25h 21m |
| Aug 1814:10 UTC | Atlas UI and API Periodic Unavailability | minor | 1h 6m |
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