Partial outage in Azure West Europe
May 3, 17:33 UTCMay 5, 17:28 UTC
Duration
47h 54m
Impact
Informational
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
MongoDB Cloud
Final update
We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.
Timeline
- Resolved · May 5, 17:28 UTC
We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.
- Monitoring · May 3, 20:19 UTC
We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.
- Investigating · May 3, 17:33 UTC
We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.
More from MongoDB
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:06 UTC | Support Portal Outage | major | 6h 25m |
| Sep 1101:28 UTC | Atlas is experiencing issues with issuing certificates from Lets Encrypt | minor | 2h 23m |
| Sep 316:44 UTC | Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 | major | Ongoing |
| Aug 2818:34 UTC | MongoDB Atlas Log Integration service degraded | minor | 0m |
| Aug 1920:45 UTC | Issues rotating certificates for projects containing only Atlas Free and Flex clusters | none | 25h 21m |
| Aug 1814:10 UTC | Atlas UI and API Periodic Unavailability | minor | 1h 6m |
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