Elevated errors on VoyageAI APIs
Aug 3, 18:47 UTCAug 3, 21:18 UTC
Duration
2h 31m
Impact
Major
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
VoyageAI Embedding and Reranking Models
Final update
The system has returned to normal operation.
Timeline
- Resolved · Aug 3, 21:18 UTC
The system has returned to normal operation.
- Monitoring · Aug 3, 19:02 UTC
A fix has been applied and we are monitoring the system.
- Investigating · Aug 3, 18:47 UTC
VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.
More from MongoDB
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:06 UTC | Support Portal Outage | major | 6h 25m |
| Sep 1101:28 UTC | Atlas is experiencing issues with issuing certificates from Lets Encrypt | minor | 2h 23m |
| Sep 316:44 UTC | Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 | major | Ongoing |
| Aug 2818:34 UTC | MongoDB Atlas Log Integration service degraded | minor | 0m |
| Aug 1920:45 UTC | Issues rotating certificates for projects containing only Atlas Free and Flex clusters | none | 25h 21m |
| Aug 1814:10 UTC | Atlas UI and API Periodic Unavailability | minor | 1h 6m |
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