OpenAIOutage history and postmortems
Downtime, added up
OpenAI: 15h 33m weighted downtime in range, category median 7h 38m.
26 incidents, 47h 3m of incident time (2h 1m major or critical, 45h 2m partial) between Jun 27, 2026 and Sep 24, 2026.
OpenAI is an American artificial intelligence (AI) public benefit corporation (PBC) headquartered in San Francisco, California. It develops proprietary generative AI models, particularly its generative pre-trained transformer (GPT) series of large language models.
Stated causes
26 incidents with no cause stated.
Postmortems
- New telemetry service overwhelms Kubernetes control planes
OpenAIDec 11, 2024 ยท 4h 22m
Test changes at production cluster size, and keep break-glass access to the control plane that does not depend on the thing that is failing.
OpenAI incidents
27 on fileMobile users unable to see Work Mode and the Model PickerSep 23, 2026, 23:2524mMinorNot disclosed
Elevated Error Rates for ChatGPT across Plus and Pro plans.Sep 23, 2026, 09:1341mMinorNot disclosed
Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans.Sep 22, 2026, 15:0454mMinorNot disclosed
Increased error rate for Plus and Pro users.Sep 22, 2026, 09:5839mMinorNot disclosed
SSO sign-in and SCIM provisioning issuesSep 18, 2026, 23:0019mInformationalNot disclosed
Overbilling for OpenAI-hosted containers in the Agent APISep 18, 2026, 22:299h 23mInformationalNot disclosed
Delayed support responsesSep 18, 2026, 21:363h 34mInformationalNot disclosed
We are seeing elevated error rates across API modelsSep 17, 2026, 21:2921mMinorNot disclosed
Elevated errors affecting ChatGPT Work modeSep 17, 2026, 19:031h 21mMajorNot disclosed
Elevated errors in ChatGPT WorkSep 16, 2026, 18:4450mMinorNot disclosed
Elevated errors with gpt-image-2.5-flareSep 15, 2026, 23:5040mMajorNot disclosed
Ads Manager login issuesSep 15, 2026, 16:521mMinorNot disclosed
Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plansSep 15, 2026, 07:1242mMinorNot disclosed
Degraded Performance affecting Agents APISep 14, 2026, 23:2019mInformationalNot disclosed
Elevated errors affecting Work Mode in ChatGPTSep 14, 2026, 15:5811h 13mMinorNot disclosed
Elevated error rates for Codex and ChatGPT WorkSep 14, 2026, 02:461h 11mInformationalNot disclosed
Elevated errors for ChatGPT users in EuropeSep 13, 2026, 16:5651mMinorNot disclosed
Codex GitHub Review and Pull Request FailuresSep 13, 2026, 09:2628mMinorNot disclosed
1% of ChatGPT Work (mobile/web) turns are failing for existing threadsSep 11, 2026, 16:229h 35mMinorNot disclosed
Elevated errors for GPT-5.6 Sol on the APISep 11, 2026, 09:082h 13mMinorNot disclosed
Elevated errors for ChatGPT users in EuropeSep 11, 2026, 07:532h 23mMinorNot disclosed
Delays in customer support responsesSep 10, 2026, 19:531h 55mInformationalNot disclosed
Elevated errors affecting ChatGPT WorkSep 10, 2026, 19:491h 40mMinorNot disclosed
Unable to open shared ChatGPT Project using direct linkSep 10, 2026, 02:2112h 6mMinorNot disclosed
Investigating unexpected usage limit resetsSep 9, 2026, 17:2924mInformationalNot disclosed
Increased Error Rate For Pro and Plus Plan ConversationsSep 9, 2026, 15:131h 9mMinorNot disclosed
New telemetry service overwhelms Kubernetes control planesDec 11, 2024, 23:164h 22mCriticalDeployment
Questions
Is OpenAI down right now?
Check OpenAI's own status page at https://status.openai.com for the live state. This page shows OpenAI's incident history from that page; the most recent incident started 2026-09-23: "Mobile users unable to see Work Mode and the Model Picker".
How often does OpenAI have outages?
OpenAI posted 26 incidents in the last 90 days and 26 in the last year, 2 of them major or critical in the last 90 days. The median incident lasted 53m.
When was OpenAI's last major outage?
2026-09-17: "Elevated errors affecting ChatGPT Work mode", lasting 1h 21m.
What usually causes OpenAI incidents?
Where OpenAI explained the cause, the most common was deployment or rollout (1 incidents). Most status updates do not name a cause.
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.