Elevated Error Rates for ChatGPT across Plus and Pro plans.
Sep 23, 09:13 UTCSep 23, 09:54 UTC
Duration
41m
Impact
Minor
Root cause
Not disclosed
OpenAI, 90 days
26 incidents
Affected
Not listed by the vendor.
Final update
All impacted services have now fully recovered.
Timeline
- Resolved · Sep 23, 09:54 UTC
All impacted services have now fully recovered.
- Monitoring · Sep 23, 09:45 UTC
We have applied the mitigation and are monitoring the recovery.
- Identified · Sep 23, 09:13 UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
More from OpenAI
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:25 UTC | Mobile users unable to see Work Mode and the Model Picker | minor | 24m |
| Sep 2215:04 UTC | Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. | minor | 54m |
| Sep 2209:58 UTC | Increased error rate for Plus and Pro users. | minor | 39m |
| Sep 1823:00 UTC | SSO sign-in and SCIM provisioning issues | none | 19m |
| Sep 1822:29 UTC | Overbilling for OpenAI-hosted containers in the Agent API | none | 9h 23m |
| Sep 1821:36 UTC | Delayed support responses | none | 3h 34m |
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