Increased error rate for Plus and Pro users.
Sep 22, 09:58 UTCSep 22, 10:37 UTC
Duration
39m
Impact
Minor
Root cause
Not disclosed
OpenAI, 90 days
26 incidents
Affected
Not listed by the vendor.
Final update
All impacted services have now fully recovered.
Timeline
- Resolved · Sep 22, 10:37 UTC
All impacted services have now fully recovered.
- Investigating · Sep 22, 09:58 UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
More from OpenAI
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:25 UTC | Mobile users unable to see Work Mode and the Model Picker | minor | 24m |
| Sep 2309:13 UTC | Elevated Error Rates for ChatGPT across Plus and Pro plans. | minor | 41m |
| Sep 2215:04 UTC | Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. | minor | 54m |
| Sep 1823:00 UTC | SSO sign-in and SCIM provisioning issues | none | 19m |
| Sep 1822:29 UTC | Overbilling for OpenAI-hosted containers in the Agent API | none | 9h 23m |
| Sep 1821:36 UTC | Delayed support responses | none | 3h 34m |
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