Elevated errors affecting Work Mode in ChatGPT
Sep 14, 15:58 UTCSep 15, 03:11 UTC
Duration
11h 13m
Impact
Minor
Root cause
Not disclosed
OpenAI, 90 days
26 incidents
Affected
Not listed by the vendor.
Final update
All impacted services have now fully recovered.
Timeline
- Resolved · Sep 15, 03:11 UTC
All impacted services have now fully recovered.
- Monitoring · Sep 14, 19:42 UTC
We have applied additional mitigations for Work Mode. We are monitoring to confirm that workspace tools and files are functioning normally for ChatGPT Plus users.
- Monitoring · Sep 14, 15:58 UTC
Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.
More from OpenAI
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:25 UTC | Mobile users unable to see Work Mode and the Model Picker | minor | 24m |
| Sep 2309:13 UTC | Elevated Error Rates for ChatGPT across Plus and Pro plans. | minor | 41m |
| Sep 2215:04 UTC | Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. | minor | 54m |
| Sep 2209:58 UTC | Increased error rate for Plus and Pro users. | minor | 39m |
| Sep 1823:00 UTC | SSO sign-in and SCIM provisioning issues | none | 19m |
| Sep 1822:29 UTC | Overbilling for OpenAI-hosted containers in the Agent API | none | 9h 23m |
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