Elevated errors affecting ChatGPT Work mode
Sep 17, 19:03 UTCSep 17, 20:24 UTC
Duration
1h 21m
Impact
Major
Root cause
Not disclosed
OpenAI, 90 days
26 incidents
Affected
Not listed by the vendor.
Final update
All impacted services have now fully recovered.
Timeline
- Resolved · Sep 17, 20:24 UTC
All impacted services have now fully recovered.
- Identified · Sep 17, 19:57 UTC
We are still implementing the mitigation.
- Investigating · Sep 17, 19:38 UTC
We are investigating the issue for the listed services.
- Investigating · Sep 17, 19:03 UTC
We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.
More from OpenAI
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:25 UTC | Mobile users unable to see Work Mode and the Model Picker | minor | 24m |
| Sep 2309:13 UTC | Elevated Error Rates for ChatGPT across Plus and Pro plans. | minor | 41m |
| Sep 2215:04 UTC | Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. | minor | 54m |
| Sep 2209:58 UTC | Increased error rate for Plus and Pro users. | minor | 39m |
| Sep 1823:00 UTC | SSO sign-in and SCIM provisioning issues | none | 19m |
| Sep 1822:29 UTC | Overbilling for OpenAI-hosted containers in the Agent API | none | 9h 23m |
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