Data and observability

New RelicOutage history and postmortems

Live status page Company profile

No incident Minor Major CriticalDeeper colour: longer outage

Incidents, 90 days

Major or critical

Implied uptime

100%

Longest outage

5h 32m

Downtime, added up

Data and observability median

5h 41m

New Relic: 0m weighted downtime in range, category median 5h 41m.

6 incidents, 18m of incident time (1m major or critical, 17m partial) between Jun 27, 2026 and Sep 24, 2026.

New Relic incidents

50 on file

IncidentStarted (UTC)DurationImpactRoot cause

Test Incident - Public Status Page -ImpactIQSep 22, 2026, 08:551mMajorNot disclosed
Salesforce Service DisruptionSep 16, 2026, 10:085h 32mInformationalNot disclosed
Data Irregularities for EU RegionSep 16, 2026, 00:140mInformationalNot disclosed
Issues loading Alerts and Activity pageAug 3, 2026, 09:5817mMinorNot disclosed
E2M (Events-2-Metrics) authorization issuesJul 17, 2026, 10:210mInformationalNot disclosed
Delay of Entity Relationship DataJul 6, 2026, 08:230mInformationalNot disclosed
Alerts and Data Irregularities - US and EU regionMay 18, 2026, 16:250mInformationalNot disclosed
UI and Data Irregularities - US RegionMay 15, 2026, 00:061h 38mMajorNot disclosed
Issue when querying live edge data in the US regionApr 13, 2026, 12:492h 28mMinorNot disclosed
Synthetics ManagerApr 9, 2026, 09:5110h 55mMinorNot disclosed
NrComputeUsage is 0 for ScannedEventsMar 24, 2026, 05:225h 10mInformationalNot disclosed
Data Irregularities - US RegionMar 20, 2026, 15:5218mMinorNot disclosed
Data IrregularitiesMar 3, 2026, 00:192h 40mMajorNot disclosed
Delay in executing synthetics monitorsMar 2, 2026, 07:062h 36mMinorNot disclosed
Charts not showing on DashboardsFeb 18, 2026, 10:060mInformationalNot disclosed
Distributed Tracing Errors for US and EU RegionsFeb 5, 2026, 16:201h 2mMinorNot disclosed
Alert Irregularities - USJan 21, 2026, 22:232h 23mMinorNot disclosed
Data and UI Irregularities - US and EU regionsJan 12, 2026, 15:212h 49mMajorNot disclosed
Alert Irregularities in the US RegionDec 18, 2025, 23:302h 51mMajorNot disclosed
Data Irregularities - EU RegionNov 19, 2025, 11:481h 3mMinorNot disclosed
UI Irregularities in EU RegionNov 18, 2025, 12:347h 45mInformationalNot disclosed
Data Irregularities - US and EU regionOct 20, 2025, 08:4012h 54mMinorNot disclosed
Data Irregularities - US RegionOct 10, 2025, 16:004h 12mMajorNot disclosed
Data Irregularities - US RegionOct 7, 2025, 17:041h 45mMinorNot disclosed
Delays in data and alerts in EU/USSep 26, 2025, 22:420mInformationalNot disclosed
Data Irregularities in the EU regionSep 25, 2025, 16:150mInformationalNot disclosed
Synthetics Irregularities - US RegionSep 9, 2025, 12:522h 22mMinorNot disclosed
APM and Browser Summary Page Irregularities in US RegionSep 8, 2025, 14:2120mMinorNot disclosed
Metrics Delay for Some GCP and AWS EU AccountsSep 2, 2025, 11:491h 26mMinorNot disclosed
Data Irregularities in the US and EU RegionAug 7, 2025, 15:0042mMinorNot disclosed

Questions

Is New Relic down right now?

Check New Relic's own status page at https://status.newrelic.com for the live state. This page shows New Relic's incident history from that page; the most recent incident started 2026-09-22: "Test Incident - Public Status Page -ImpactIQ".

How often does New Relic have outages?

New Relic posted 6 incidents in the last 90 days and 26 in the last year, 1 of them major or critical in the last 90 days. The median incident lasted 1m.

When was New Relic's last major outage?

2026-09-22: "Test Incident - Public Status Page -ImpactIQ", lasting 1m.

What usually causes New Relic incidents?

New Relic's status updates in this period do not name a root cause.

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.