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New Relic · Data and observabilitySep 8, 2025, 14:21 UTC

APM and Browser Summary Page Irregularities in US Region

MinorNot disclosedUpdated 20h ago
Sep 8, 14:21 UTCSep 8, 14:41 UTC
Duration
20m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
APM Agent : USAPM : USBrowser Agent : USBrowser : USData Ingest : US - APM Agent : USData Ingest : US - Browser Agent : USUI : US - APM : USUI : US - Browser : US
Status page

Final update

Between 14:05 UTC and 14:25 UTC on September 8, some customers in the US region may have experienced an issue with the summary page not loading for APM and Browser. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Timeline

  1. Resolved · Sep 8, 14:41 UTC
    Between 14:05 UTC and 14:25 UTC on September 8, some customers in the US region may have experienced an issue with the summary page not loading for APM and Browser. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  2. Investigating · Sep 8, 14:34 UTC
    We are investigating an issue with the summary page not loading for APM and Browser for some customers. Please continue to monitor this page for updates.
  3. Investigating · Sep 8, 14:21 UTC
    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

More from New Relic

Full history
StartedIncidentDuration
Sep 2208:55 UTCTest Incident - Public Status Page -ImpactIQ1m
Sep 1610:08 UTCSalesforce Service Disruption5h 32m
Sep 1600:14 UTCData Irregularities for EU Region0m
Aug 309:58 UTCIssues loading Alerts and Activity page17m
Jul 1710:21 UTCE2M (Events-2-Metrics) authorization issues0m
Jul 608:23 UTCDelay of Entity Relationship Data0m

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