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New Relic · Data and observabilityJul 6, 2026, 08:23 UTC

Delay of Entity Relationship Data

InformationalNot disclosedUpdated 18h ago
Jul 6, 08:23 UTCJul 6, 08:23 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
Alerts : EuropeAPM : EuropeEvent API : EuropeIncident Intelligence API : EuropeDashboards : EuropeLog API : EuropeMetric API : EuropeOTLP API : EuropeTrace API : EuropeUI : Europe - Alerts : EuropeUI : Europe - APM : EuropeUI : Europe - Dashboards : EuropeData Ingest : Europe - Event API : EuropeData Ingest : Europe - Incident Intelligence API : Europe
Status page

Final update

Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

Timeline

  1. Resolved · Jul 6, 08:23 UTC
    Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

More from New Relic

Full history
StartedIncidentDuration
Sep 2208:55 UTCTest Incident - Public Status Page -ImpactIQ1m
Sep 1610:08 UTCSalesforce Service Disruption5h 32m
Sep 1600:14 UTCData Irregularities for EU Region0m
Aug 309:58 UTCIssues loading Alerts and Activity page17m
Jul 1710:21 UTCE2M (Events-2-Metrics) authorization issues0m
May 1816:25 UTCAlerts and Data Irregularities - US and EU region0m

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