Data Irregularities
Mar 3, 00:19 UTCMar 3, 02:59 UTC
Duration
2h 40m
Impact
Major
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
Data Ingest : US - APM Agent : USData Ingest : US - Browser Agent : USData Ingest : US - Event API : USData Ingest : US - Incident Intelligence API : USData Ingest : US - Infrastructure Agent : USData Ingest : US - Log API : USData Ingest : US - Metric API : USData Ingest : US - Mobile Agent : USData Ingest : US - OTLP API : USData Ingest : US - Trace API : USData Ingest : US - Synthetics : USAlert Notifications : US - APM : USAlert Notifications : US - Browser : USAlert Notifications : US - Infrastructure : US
Final update
We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.
Timeline
- Resolved · Mar 3, 02:59 UTC
We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.
- Monitoring · Mar 3, 02:28 UTC
We continue to see signs of recovery as we monitor impacted services. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We will continue to provide updates until services return to normal operations.
- Investigating · Mar 3, 01:02 UTC
We are still investigating the an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have been seeing signs of recovery, and will continue to provide updates until services are restored to normal operations.
- Investigating · Mar 3, 00:36 UTC
We are continuing to investigate an issue where some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
- Investigating · Mar 3, 00:21 UTC
Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
- Investigating · Mar 3, 00:19 UTC
Some customers in the US and EU regions may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
| Sep 1600:14 UTC | Data Irregularities for EU Region | none | 0m |
| Aug 309:58 UTC | Issues loading Alerts and Activity page | minor | 17m |
| Jul 1710:21 UTC | E2M (Events-2-Metrics) authorization issues | none | 0m |
| Jul 608:23 UTC | Delay of Entity Relationship Data | none | 0m |
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