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New Relic · Data and observabilityOct 7, 2025, 17:04 UTC

Data Irregularities - US Region

MinorNot disclosedUpdated 19h ago
Oct 7, 17:04 UTCOct 7, 18:48 UTC
Duration
1h 45m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
APM Agent : USBrowser Agent : USEvent API : USIncident Intelligence API : USInfrastructure Agent : USLog API : USMetric API : USMobile Agent : USOTLP API : USTrace API : USSynthetics : USData Ingest : US - APM Agent : USData Ingest : US - Browser Agent : USData Ingest : US - Event API : US
Status page

Final update

Between 16:20 UTC and 17:28 UTC on Tuesday, October 7th, 2025, some customers in the US region may have experienced delays in data appearing within the New Relic UI. Alert notifications may have also been delayed as a result. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Timeline

  1. Resolved · Oct 7, 18:48 UTC
    Between 16:20 UTC and 17:28 UTC on Tuesday, October 7th, 2025, some customers in the US region may have experienced delays in data appearing within the New Relic UI. Alert notifications may have also been delayed as a result. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  2. Investigating · Oct 7, 17:34 UTC
    Some customers in the US region may be experiencing a delay in data appearing within the New Relic UI. Alert notifications may also be delayed as a result.
  3. Investigating · Oct 7, 17:04 UTC
    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

More from New Relic

Full history
StartedIncidentDuration
Sep 2208:55 UTCTest Incident - Public Status Page -ImpactIQ1m
Sep 1610:08 UTCSalesforce Service Disruption5h 32m
Sep 1600:14 UTCData Irregularities for EU Region0m
Aug 309:58 UTCIssues loading Alerts and Activity page17m
Jul 1710:21 UTCE2M (Events-2-Metrics) authorization issues0m
Jul 608:23 UTCDelay of Entity Relationship Data0m

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