Synthetics Manager
Apr 9, 09:51 UTCApr 9, 20:46 UTC
Duration
10h 55m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
Synthetics : USUI : US - Synthetics : US
Final update
Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Apr 9, 20:46 UTC
Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Monitoring · Apr 9, 16:48 UTC
Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Monitoring · Apr 9, 14:05 UTC
Our team has now issued a fix and are monitoring the issue.
- Identified · Apr 9, 12:28 UTC
We have identified the issue and working on a solution
- Investigating · Apr 9, 09:51 UTC
Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.
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| Jul 608:23 UTC | Delay of Entity Relationship Data | none | 0m |
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