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New Relic · Data and observabilityFeb 5, 2026, 16:20 UTC

Distributed Tracing Errors for US and EU Regions

MinorNot disclosedUpdated 20h ago
Feb 5, 16:20 UTCFeb 5, 17:22 UTC
Duration
1h 2m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
UI : US - APM : USUI : Europe - APM : Europe
Status page

Final update

Between 15:15 UTC and 16:30 UTC some customers may have experienced an issue with Distributed Tracing.

Timeline

  1. Resolved · Feb 5, 17:22 UTC
    Between 15:15 UTC and 16:30 UTC some customers may have experienced an issue with Distributed Tracing.
  2. Monitoring · Feb 5, 16:40 UTC
    Our Team has now issued a fix and are monitoring the issue.
  3. Investigating · Feb 5, 16:20 UTC
    We are currently investigating an issue causing errors with Distributed Tracing

More from New Relic

Full history
StartedIncidentDuration
Sep 2208:55 UTCTest Incident - Public Status Page -ImpactIQ1m
Sep 1610:08 UTCSalesforce Service Disruption5h 32m
Sep 1600:14 UTCData Irregularities for EU Region0m
Aug 309:58 UTCIssues loading Alerts and Activity page17m
Jul 1710:21 UTCE2M (Events-2-Metrics) authorization issues0m
Jul 608:23 UTCDelay of Entity Relationship Data0m

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