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Apps and SaaS · San Francisco, United States

TwilioOutage history and postmortems

No incident Minor Major CriticalDeeper colour: longer outage
Incidents, 90 days
543
Major or critical
2
Implied uptime
99.96%
Longest outage
7d

Downtime, added up

Apps and SaaS median
52m

Twilio: 52m weighted downtime in range, category median 32m.

543 incidents, 86d 19h of incident time (5h major or critical, 86d 14h partial) between Jun 27, 2026 and Sep 24, 2026.

Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.

Stated causes

398 incidents with no cause stated.

Twilio incidents

400 on file

Questions

Is Twilio down right now?

Check Twilio's own status page at https://status.twilio.com for the live state. This page shows Twilio's incident history from that page; the most recent incident started 2026-09-23: "Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom".

How often does Twilio have outages?

Twilio posted 400 incidents in the last 90 days and 400 in the last year, 2 of them major or critical in the last 90 days. The median incident lasted 5h 16m.

When was Twilio's last major outage?

2026-08-19: "Event Streams Delivery Stopped", lasting 2h 17m.

What usually causes Twilio incidents?

Where Twilio explained the cause, the most common was configuration change (1 incidents). Most status updates do not name a cause.

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Weekly: the week's major outages, postmortems and breaches, Saturday mornings.