SMS Delivery Delays from Twilio to MTS Russia
Sep 19, 11:30 UTCSep 19, 16:35 UTC
Duration
5h 5m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Final update
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Russia is operating normally.
Timeline
- Resolved · Sep 19, 16:35 UTC
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Russia is operating normally.
- Monitoring · Sep 19, 14:40 UTC
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 19, 14:35 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Investigating · Sep 19, 12:33 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 19, 11:30 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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