Phone Number APIs and Console Were Returning Incorrect 404 Responses
Sep 22, 18:20 UTCSep 22, 18:20 UTC
Duration
0m
Impact
Informational
Root cause
Config change
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
Due to an incorrect configuration, customers experienced a burst of invalid 404 Not Found response when communicating with Phone Number APIs: AvailablePhoneNumbers and IncomingPhoneNumbers. They might have also experienced degraded console behavior relating to Phone Number operations.
Timeline
- Resolved · Sep 22, 18:20 UTC
Due to an incorrect configuration, customers experienced a burst of invalid 404 Not Found response when communicating with Phone Number APIs: AvailablePhoneNumbers and IncomingPhoneNumbers. They might have also experienced degraded console behavior relating to Phone Number operations.
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Also caused by configuration change
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1622:30 UTC |  Cloudflare | Hyperdrive Elevated Origin Connection Failure RatesCloudflare | none | 0m |
| Sep 1211:04 UTC |  Slack | Some customers experiencing blurry image previews and download issuesSlack | minor | 8h 56m |
| Sep 1107:18 UTC |  Snowflake | INC20000213Snowflake | critical | 6h 1m |
| Sep 407:34 UTC | Snowflake | INC20000199Snowflake | critical | 2h 36m |
| Sep 109:58 UTC | Snowflake | INC20000190Snowflake | major | 3h 52m |
| Sep 108:01 UTC |  Sentry | Sentry requests timing out / 504'sSentry | major | 3h 20m |
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