AtlassianOutage history and postmortems
Downtime, added up
Atlassian: 0m weighted downtime in range, category median 1h 52m.
0 incidents, 0m of incident time (0m major or critical, 0m partial) between Jun 27, 2026 and Sep 24, 2026.
Atlassian is a multinational proprietary software company headquartered in Sydney, Australia, that specialises in collaboration tools designed primarily for software development and project management.
Stated causes
31 incidents with no cause stated.
Postmortems
- Maintenance script deletes 883 customer sites
AtlassianApr 5, 2022 ยท 12d 16h
Deletion should be soft by default, and bulk restores need to be rehearsed at the scale of your largest possible mistake.
Atlassian incidents
35 on fileIssues with 403 user authentication errors across Atlassian productsMar 4, 2025, 07:310mInformationalNot disclosed
Slow loading times and extended response times for Cloud products in the EU-West region.Sep 10, 2024, 10:262h 18mInformationalNot disclosed
High RDS CPU on multiple environmentsSep 9, 2024, 08:569h 16mInformationalNot disclosed
Slowness in Jira.Sep 2, 2024, 09:238d 3hInformationalNot disclosed
Data residency migrations halted.Aug 20, 2024, 11:462d 23hMinorNot disclosed
Some products are hard downJul 3, 2024, 20:517h 3mInformationalNot disclosed
Some of the www.atlassian.com pages are inaccessibleJun 6, 2024, 01:302h 59mInformationalNot disclosed
Service Disruptions Affecting Atlassian ProductsFeb 14, 2024, 21:571h 35mInformationalDNS
User searches failingFeb 7, 2024, 16:401h 4mInformationalNot disclosed
Delayed SCIM provisioning syncs of users and groups from Identity ProvidersJan 9, 2024, 22:032d 19hInformationalNot disclosed
Atlassian's cross product user search service is currently degraded.Dec 18, 2023, 15:0412h 24mInformationalNot disclosed
Org admins unable to access User ManagementNov 22, 2023, 04:270mInformationalNot disclosed
Email domain unverifiedOct 24, 2023, 00:229h 38mMajorNot disclosed
For a limited number of customers, activation for new products on some tenants is blockedOct 4, 2023, 14:282h 52mInformationalNot disclosed
We are experiencing intermittent issues on Atlassian.com and Bitbucket Marketing pagesSep 29, 2023, 16:264h 1mInformationalNot disclosed
Infrastructure outage affecting attachments and Bitbucket Pipelines in all regionsSep 15, 2023, 04:021h 17mInformationalNot disclosed
Sign-ups, Product Activation, and Billing not workingAug 2, 2023, 14:251h 34mInformationalNot disclosed
Performance issues and outages with Cloud productsJul 6, 2023, 11:184h 18mInformationalDependency
Sign-up is failingAug 5, 2022, 06:410mInformationalNot disclosed
Partial app outage across multiple regionsJun 22, 2022, 03:1716mInformationalNot disclosed
Maintenance script deletes 883 customer sitesApr 5, 2022, 07:3812d 16hCriticalOperator
Atlassian account session invalidationsApr 19, 2021, 04:3210d 21hInformationalNot disclosed
User Management Syncs are affected across all productsFeb 12, 2021, 02:2845mInformationalNot disclosed
Login / Signup with Microsoft not workingSep 28, 2020, 23:391h 24mMajorNot disclosed
Increased latency in user searchesJan 22, 2020, 22:1952mInformationalNot disclosed
Intermittent DNS Resolution ErrorsOct 22, 2019, 22:325h 29mInformationalDNS
Major outage affecting all purchasing systemsSep 30, 2019, 17:401h 57mInformationalNot disclosed
Issues displaying avatarsSep 10, 2019, 10:051h 40mInformationalNot disclosed
Increased error rate in US East for Atlassian Jira, Confluence and Access customersJul 15, 2019, 15:421h 26mInformationalNot disclosed
App switcher not loading in Jira and Confluence for some customersJul 1, 2019, 09:032hMajorNot disclosed
Questions
Is Atlassian down right now?
Check Atlassian's own status page at https://status.atlassian.com for the live state. This page shows Atlassian's incident history from that page; the most recent incident started 2025-03-04: "Issues with 403 user authentication errors across Atlassian products".
How often does Atlassian have outages?
Atlassian posted 0 incidents in the last 90 days and 0 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted Ongoing.
When was Atlassian's last major outage?
2023-10-24: "Email domain unverified", lasting 9h 38m.
What usually causes Atlassian incidents?
Where Atlassian explained the cause, the most common was dns (2 incidents). Most status updates do not name a cause.
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.