Increased error rate in US East for Atlassian Jira, Confluence and Access customers
Jul 15, 15:42 UTCJul 15, 17:08 UTC
Duration
1h 26m
Impact
Informational
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Final update
Between 14:12 UTC to 16:13 UTC, we experienced increased errors rates for Access, Confluence and Jira customers connecting to our US east API endpoints. The issue has been resolved and the service is operating normally.
Timeline
- Resolved · Jul 15, 17:08 UTC
Between 14:12 UTC to 16:13 UTC, we experienced increased errors rates for Access, Confluence and Jira customers connecting to our US east API endpoints. The issue has been resolved and the service is operating normally.
- Investigating · Jul 15, 15:42 UTC
We are investigating an issue with Atlassians API Gateway in US East that is impacting some Access, Jira and Confluence Cloud customers. We will provide more details within the next hour.
More from Atlassian
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Mar 407:31 UTC | Issues with 403 user authentication errors across Atlassian products | none | 0m |
| Sep 1010:26 UTC | Slow loading times and extended response times for Cloud products in the EU-West region. | none | 2h 18m |
| Sep 908:56 UTC | High RDS CPU on multiple environments | none | 9h 16m |
| Sep 209:23 UTC | Slowness in Jira. | none | 8d 3h |
| Aug 2011:46 UTC | Data residency migrations halted. | minor | 2d 23h |
| Jul 320:51 UTC | Some products are hard down | none | 7h 3m |
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