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Atlassian · Developer toolsMar 4, 2025, 07:31 UTC

Issues with 403 user authentication errors across Atlassian products

InformationalNot disclosedUpdated 19h ago
Mar 4, 07:31 UTCMar 4, 07:31 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Status page

Final update

We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.

Timeline

  1. Resolved · Mar 4, 07:31 UTC
    We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.

More from Atlassian

Full history
StartedIncidentDuration
Sep 1010:26 UTCSlow loading times and extended response times for Cloud products in the EU-West region.2h 18m
Sep 908:56 UTCHigh RDS CPU on multiple environments9h 16m
Sep 209:23 UTCSlowness in Jira.8d 3h
Aug 2011:46 UTCData residency migrations halted.2d 23h
Jul 320:51 UTCSome products are hard down7h 3m
Jun 601:30 UTCSome of the www.atlassian.com pages are inaccessible2h 59m

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