Slow loading times and extended response times for Cloud products in the EU-West region.
Sep 10, 10:26 UTCSep 10, 12:43 UTC
Duration
2h 18m
Impact
Informational
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Final update
Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.
Timeline
- Resolved · Sep 10, 12:43 UTC
Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.
- Investigating · Sep 10, 10:26 UTC
We are investigating issues with slow loading and long responsive time for all products (Jira, JSM, JSW and Confluence) and will provide updates here soon.
More from Atlassian
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Mar 407:31 UTC | Issues with 403 user authentication errors across Atlassian products | none | 0m |
| Sep 908:56 UTC | High RDS CPU on multiple environments | none | 9h 16m |
| Sep 209:23 UTC | Slowness in Jira. | none | 8d 3h |
| Aug 2011:46 UTC | Data residency migrations halted. | minor | 2d 23h |
| Jul 320:51 UTC | Some products are hard down | none | 7h 3m |
| Jun 601:30 UTC | Some of the www.atlassian.com pages are inaccessible | none | 2h 59m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.