TTV - Elevated 500 error rates
Jun 10, 04:44 UTCJun 10, 06:38 UTC
Duration
1h 54m
Impact
Minor
Root cause
Dependency
ElevenLabs, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
We've confirmed that the issue has been resolved with our upstream provider and error rates have remained stable at zero.
Timeline
- Resolved · Jun 10, 06:38 UTC
We've confirmed that the issue has been resolved with our upstream provider and error rates have remained stable at zero.
- Monitoring · Jun 10, 06:03 UTC
Error rates have returned to zero, and we are continuing to monitor performance to ensure stability.
- Identified · Jun 10, 04:44 UTC
We are currently investigating an issue stemming from an upstream provider which is affecting Text to Voice (TTV), where some generations are failing with a 500 error.
More from ElevenLabs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2123:25 UTC | ElevenReader Elevated Error Rates | none | 3h 31m |
| Sep 1900:34 UTC | Some ElevenAgents calls failed to start | major | 1h 34m |
| Sep 1009:44 UTC | EU Residency - Conversation history not showing for recent calls | minor | 11h |
| Sep 912:41 UTC | Claude MCP connection not working | minor | 26h 18m |
| Sep 703:17 UTC | ElevenReader Elevated Error Rates | none | 4h 3m |
| Sep 413:55 UTC | Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests | minor | 7h 6m |
Also caused by third-party dependency
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1609:48 UTC |  DigitalOcean | Support Portal Service DisruptionDigitalOcean | minor | 11h 21m |
| Sep 1608:31 UTC |  Cloudflare | Support Helpdesk Availability IssuesCloudflare | minor | 6h 27m |
| Sep 417:03 UTC |  Grafana Labs | Degradation of Hosted Grafana in US Central RegionGrafana Labs | major | 3h 39m |
| Sep 416:05 UTC |  Expo | Elevated Linux worker queue timesExpo | major | 15h 4m |
| Sep 115:25 UTC | Grafana Labs | Investigating issues in US Central (prod-us-central-0, prod-us-central-5)Grafana Labs | minor | 4h 54m |
| Aug 3106:26 UTC |  Fly.io | Packet loss in ORDFly.io | minor | 1h 44m |
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