Some ElevenAgents calls failed to start
Sep 19, 00:34 UTCSep 19, 02:08 UTC
Duration
1h 34m
Impact
Major
Root cause
Not disclosed
ElevenLabs, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
The issue has been fully resolved and everything is functional again.
Timeline
- Resolved · Sep 19, 02:08 UTC
The issue has been fully resolved and everything is functional again.
- Monitoring · Sep 19, 00:56 UTC
We have released another fix, the error rate is now down.
- Identified · Sep 19, 00:48 UTC
We are still seeing some calls that are failing, our team is currently applying a new fix.
- Monitoring · Sep 19, 00:35 UTC
The calls are working now.
- Investigating · Sep 19, 00:34 UTC
We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.
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|---|---|---|---|
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| Sep 912:41 UTC | Claude MCP connection not working | minor | 26h 18m |
| Sep 703:17 UTC | ElevenReader Elevated Error Rates | none | 4h 3m |
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