Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests
Sep 4, 13:55 UTCSep 4, 21:01 UTC
Duration
7h 6m
Impact
Minor
Root cause
Not disclosed
ElevenLabs, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.
Timeline
- Resolved · Sep 4, 21:01 UTC
After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.
- Monitoring · Sep 4, 14:34 UTC
The issue has been fixed, the error rate should be zero. We are currently monitoring the situation.
- Identified · Sep 4, 14:16 UTC
We've identified the root cause and are rolling out a fix. Error rates should be improving, and we're continuing to monitor.
- Investigating · Sep 4, 13:55 UTC
We're investigating a latency increase on the Global Residency server for Speech-to-Text and Dubbing models, affecting a small subset of requests.
More from ElevenLabs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2123:25 UTC | ElevenReader Elevated Error Rates | none | 3h 31m |
| Sep 1900:34 UTC | Some ElevenAgents calls failed to start | major | 1h 34m |
| Sep 1009:44 UTC | EU Residency - Conversation history not showing for recent calls | minor | 11h |
| Sep 912:41 UTC | Claude MCP connection not working | minor | 26h 18m |
| Sep 703:17 UTC | ElevenReader Elevated Error Rates | none | 4h 3m |
| Sep 411:41 UTC | EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests | minor | 31m |
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