ElevenReader Elevated Error Rates
Sep 7, 03:17 UTCSep 7, 07:20 UTC
Duration
4h 3m
Impact
Informational
Root cause
Not disclosed
ElevenLabs, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
Service has been fully restored to remaining affected areas. We will share further details on the cause.
Timeline
- Resolved · Sep 7, 07:20 UTC
Service has been fully restored to remaining affected areas. We will share further details on the cause.
- Identified · Sep 7, 05:45 UTC
Services have started recovering. Streaming is now functional, and we're working to restore service to other impacted product areas.
- Identified · Sep 7, 05:14 UTC
We've identified the cause and are currently implementing a fix to restore full service availability.
- Investigating · Sep 7, 02:19 UTC
We're currently investigating an elevated error rate occurring with ElevenReader. Some pages may fail to load, or the app may be inaccessible.
More from ElevenLabs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2123:25 UTC | ElevenReader Elevated Error Rates | none | 3h 31m |
| Sep 1900:34 UTC | Some ElevenAgents calls failed to start | major | 1h 34m |
| Sep 1009:44 UTC | EU Residency - Conversation history not showing for recent calls | minor | 11h |
| Sep 912:41 UTC | Claude MCP connection not working | minor | 26h 18m |
| Sep 413:55 UTC | Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests | minor | 7h 6m |
| Sep 411:41 UTC | EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests | minor | 31m |
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