HubSpot outage history and postmortems

Apps and SaaS · Cambridge, US · 11 incidents in 90 days · 100% implied uptime · last 23h ago

Incidents

53 on file

Started	Incident	Impact	Root cause	Duration
Sep 2315:05 UTC	Some HubSpot tools may be unavailable for some users	none	Not disclosed	13m
Sep 816:21 UTC	Some HubSpot tools may be unavailable for some users	none	Not disclosed	59m
Sep 408:24 UTC	HubSpot is experiencing issues in the EU	none	Not disclosed	1h 20m
Aug 2109:57 UTC	Some Workflow actions may currently be delayed.	none	Not disclosed	2h 30m
Aug 1319:56 UTC	HubSpot is experiencing issues	none	Capacity	2h 14m
Aug 1119:31 UTC	Some HubSpot tools may be unavailable for some users	none	Config change	14m
Jul 2817:41 UTC	Event ingestion and retrieval delays for some North America customers	none	Database	2h
Jul 2316:42 UTC	Some HubSpot tools may be unavailable for some users	none	Not disclosed	44m
Jul 2207:47 UTC	HubSpot is experiencing issues	none	Not disclosed	3h 26m
Jul 1416:42 UTC	Performance Degradation (Latin America Region)	none	Network	0m
Jul 1416:31 UTC	Content previews are unavailable for some customers in North America	none	Not disclosed	7d 1h
Jun 2320:17 UTC	Some HubSpot tools may be unavailable for some users	none	Config change	38m
Jun 2214:22 UTC	Some HubSpot tools may be unavailable for some users	none	Network	26m
Jun 1214:32 UTC	Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers	none	Not disclosed	4h 4m
May 1213:57 UTC	HubSpot may be unavailable for some users	none	Database	59m
May 801:36 UTC	HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outage	none	Not disclosed	1h 38m
May 115:52 UTC	Intermittent DMARC failures for messages to Microsoft-hosted inboxes	none	Not disclosed	27h 39m
Apr 3013:59 UTC	Workflows Outage	none	Not disclosed	45m
Apr 2920:02 UTC	HubSpot is experiencing issues publishing Instagram posts	none	Not disclosed	19h 8m
Apr 2115:25 UTC	Some automation and workflow actions are delayed	none	Not disclosed	4h 12m
Apr 1619:23 UTC	HubSpot may be unavailable for some users	none	Capacity	21m
Apr 1615:16 UTC	We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.	none	Not disclosed	19m
Apr 915:48 UTC	HubSpot may be unavailable for some users	none	Config change	31m
Apr 914:50 UTC	Activities and Events features are currently impaired for some customers	none	Database	2h 3m
Apr 820:51 UTC	Activity and Event Reads Impaired	none	Not disclosed	0m
Apr 815:54 UTC	"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue"	none	Deployment	0m
Apr 715:24 UTC	High ingestion latency for UnifiedEvents	none	Not disclosed	1h 24m
Apr 618:59 UTC	"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"	none	Not disclosed	9m
Mar 2520:56 UTC	"HubSpot Email Reply Functionality Fails"	none	Not disclosed	21m
Mar 2314:42 UTC	Issues with Forms	none	Not disclosed	40m
Mar 1919:31 UTC	Saved views were removed from the view tabs on the index page	none	Not disclosed	10m
Mar 511:39 UTC	HelpDesk not available for the customers and the Support team	none	Capacity	46m
Feb 2521:10 UTC	Workflows are not working for some customers	none	Not disclosed	28m
Feb 1918:53 UTC	CRM record creation is unavailable for some customers	none	Not disclosed	1m
Feb 1811:01 UTC	Users experiencing frequent session expirations / disconnections from HubSpot	none	Network	1h 22m
Feb 1011:16 UTC	Scheduling meetings with Google Meet is unavailable for some customers	none	Not disclosed	26m
Feb 521:06 UTC	Help Desk and Conversations Inbox channels not receiving ticket	none	Database	30m
Feb 516:22 UTC	Clicking Show conversation in Helpdesk WhatsApp thread links to blank helpdesk thread	none	Not disclosed	5h 18m
Jan 2911:28 UTC	Email events and workflow enrolment delayed	none	Capacity	3h 25m
Jan 2017:43 UTC	UI extensions from integrations are not loading	none	Config change	34m

About HubSpot

HubSpot, Inc. is a US customer relationship management firm and data broker. It is headquartered in Cambridge, Massachusetts.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median

36m

HubSpot: 0m weighted downtime in range, category median 36m.

11 incidents, 0 major or critical, 0m of incident time (0m major or critical, 0m partial), longest 7d, implied uptime 100%, between Jun 27, 2026 and Sep 24, 2026.

Stated causes

33 incidents with no cause stated.

Across fru.dev:Company profile Quarterly Paydays TechConf SLAs

Questions

Is HubSpot down right now?

Check HubSpot's own status page at https://status.hubspot.com for the live state. This page shows HubSpot's incident history from that page; the most recent incident started 2026-09-23: "Some HubSpot tools may be unavailable for some users".

How often does HubSpot have outages?

HubSpot posted 11 incidents in the last 90 days and 53 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted 1h 20m.

When was HubSpot's last major outage?

No major or critical incident is on record for HubSpot in the period covered.

What usually causes HubSpot incidents?

Where HubSpot explained the cause, the most common was configuration change (5 incidents). Most status updates do not name a cause.

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.