HelpDesk not available for the customers and the Support team
Mar 5, 11:39 UTCMar 5, 12:26 UTC
Duration
46m
Impact
Informational
Root cause
Capacity
HubSpot, 90 days
11 incidents
Affected
CRMService ToolsChat & Automation
Final update
The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.
Timeline
- Resolved · Mar 5, 12:26 UTC
The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.
- Monitoring · Mar 5, 12:12 UTC
We've addressed the issue that caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- Identified · Mar 5, 11:57 UTC
We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- Identified · Mar 5, 11:53 UTC
We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:15 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- Identified · Mar 5, 11:39 UTC
We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are reverting the change. We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
More from HubSpot
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2315:05 UTC | Some HubSpot tools may be unavailable for some users | none | 13m |
| Sep 816:21 UTC | Some HubSpot tools may be unavailable for some users | none | 59m |
| Sep 408:24 UTC | HubSpot is experiencing issues in the EU | none | 1h 20m |
| Aug 2109:57 UTC | Some Workflow actions may currently be delayed. | none | 2h 30m |
| Aug 1319:56 UTC | HubSpot is experiencing issues | none | 2h 14m |
| Aug 1119:31 UTC | Some HubSpot tools may be unavailable for some users | none | 14m |
Also caused by capacity and load
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2213:19 UTC |  ClickHouse | We are investigating an issue with CH servers in Azure germanywestcentral regionClickHouse | minor | 5h 6m |
| Sep 1607:20 UTC |  GitHub | Degradation with Gemini 3.8 FlashGitHub | major | 10h 28m |
| Sep 1509:47 UTC | GitHub | Disruption with some GitHub servicesGitHub | minor | 1h 30m |
| Sep 422:02 UTC | GitHub | Degradation in repos contents APIGitHub | minor | 21m |
| Sep 221:44 UTC |  Expo | Elevated Linux worker queue timesExpo | minor | 21m |
| Sep 115:00 UTC | GitHub | Delays in commit processingGitHub | minor | 1h 1m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.