Degradation with Gemini 3.8 Flash
Final update
On September 16, 2026, between 04:40 and 11:45 UTC, the Gemini 3.8 Flash model in GitHub Copilot experienced degraded availability. Requests to this model failed at an average rate of 6.4%, and the impact was highest during peak traffic hours. Other Copilot models were not affected. Users could continue to work with a different model or with 'Auto'. The degradation was caused due to a capacity issue with an upstream model provider. Failure rates returned to normal as the daily traffic peak passed. We monitored the model until it was healthy and resolved the incident at 17:48 UTC. We are working to make our systems resilient to cover peak demand for all the Copilot models.
Timeline
- Resolved · Sep 16, 17:48 UTC
On September 16, 2026, between 04:40 and 11:45 UTC, the Gemini 3.8 Flash model in GitHub Copilot experienced degraded availability. Requests to this model failed at an average rate of 6.4%, and the impact was highest during peak traffic hours. Other Copilot models were not affected. Users could continue to work with a different model or with 'Auto'. The degradation was caused due to a capacity issue with an upstream model provider. Failure rates returned to normal as the daily traffic peak passed. We monitored the model until it was healthy and resolved the incident at 17:48 UTC. We are working to make our systems resilient to cover peak demand for all the Copilot models.
- Monitoring · Sep 16, 11:45 UTC
The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
- Investigating · Sep 16, 10:58 UTC
Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
- Investigating · Sep 16, 08:28 UTC
Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
- Investigating · Sep 16, 07:21 UTC
We are investigating reports of degraded availability for Copilot AI Model Providers
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
| Sep 1418:40 UTC | Actions Larger Runner Jobs for some customers may be slow to start | minor | 55m |
Also caused by capacity and load
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2213:19 UTC | We are investigating an issue with CH servers in Azure germanywestcentral region | minor | 5h 6m | |
| Sep 221:44 UTC | Elevated Linux worker queue times | minor | 21m | |
| Aug 2506:53 UTC | [Critical] Issue with Downloads | critical | 44m | |
| Aug 2015:40 UTC | We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. | critical | 3h 40m | |
| Aug 1812:58 UTC | INC20000163 | major | 1h 54m | |
| Aug 1713:19 UTC | No capacity in ARN | none | 2h 22m |
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