We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.
Apr 16, 15:16 UTCApr 16, 15:36 UTC
Duration
19m
Impact
Informational
Root cause
Not disclosed
HubSpot, 90 days
11 incidents
Affected
CRMSales Tools
Final update
Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Timeline
- Resolved · Apr 16, 15:36 UTC
Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Identified · Apr 16, 15:31 UTC
We have identified an issue impacting quote generation from deal records. Users can still create quotes from the quote index page. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Investigating · Apr 16, 15:16 UTC
We are investigating an issue impacting sales tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
More from HubSpot
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2315:05 UTC | Some HubSpot tools may be unavailable for some users | none | 13m |
| Sep 816:21 UTC | Some HubSpot tools may be unavailable for some users | none | 59m |
| Sep 408:24 UTC | HubSpot is experiencing issues in the EU | none | 1h 20m |
| Aug 2109:57 UTC | Some Workflow actions may currently be delayed. | none | 2h 30m |
| Aug 1319:56 UTC | HubSpot is experiencing issues | none | 2h 14m |
| Aug 1119:31 UTC | Some HubSpot tools may be unavailable for some users | none | 14m |
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