HubSpot may be unavailable for some users
May 12, 13:57 UTCMay 12, 14:55 UTC
Duration
59m
Impact
Informational
Root cause
Database
HubSpot, 90 days
11 incidents
Affected
Not listed by the vendor.
Final update
Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Timeline
- Resolved · May 12, 14:55 UTC
Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
- Investigating · May 12, 13:57 UTC
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
More from HubSpot
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2315:05 UTC | Some HubSpot tools may be unavailable for some users | none | 13m |
| Sep 816:21 UTC | Some HubSpot tools may be unavailable for some users | none | 59m |
| Sep 408:24 UTC | HubSpot is experiencing issues in the EU | none | 1h 20m |
| Aug 2109:57 UTC | Some Workflow actions may currently be delayed. | none | 2h 30m |
| Aug 1319:56 UTC | HubSpot is experiencing issues | none | 2h 14m |
| Aug 1119:31 UTC | Some HubSpot tools may be unavailable for some users | none | 14m |
Also caused by database
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1309:16 UTC |  GitHub | Incident with several GitHub ServicesGitHub | critical | 1h 29m |
| Sep 921:53 UTC |  Snowflake | INC20000211Snowflake | critical | 1h 58m |
| Aug 2616:17 UTC |  Sentry | Issues performance is degraded in the USSentry | minor | 4h 19m |
| Aug 1216:16 UTC | GitHub | Incident with Pull Requests and IssuesGitHub | minor | 25m |
| Aug 818:57 UTC |  DigitalOcean | Account Registration, Droplets, and Related ServicesDigitalOcean | minor | 6h 3m |
| Jul 2419:37 UTC | GitHub | Incident with Pull RequestsGitHub | critical | 46m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.