BoxOutage history and postmortems
Downtime, added up
Box: 26m weighted downtime in range, category median 36m.
17 incidents, 18h 4m of incident time (13h 7m major or critical, 4h 57m partial) between Jun 27, 2026 and Sep 24, 2026.
Box, Inc. is an American public company based in Redwood City, California. It develops and markets cloud-based content management, collaboration, and file sharing tools for businesses.
Stated causes
29 incidents with no cause stated.
Box incidents
50 on file[Minor] Issue with Admin ReportingSep 4, 2026, 02:1053mMinorNot disclosed
[Medium] Issues with Box Hubs Shared LinksAug 28, 2026, 08:201h 40mMinorNot disclosed
[Critical] Issue with DownloadsAug 25, 2026, 06:5344mCriticalCapacity
[Medium] Issue with UploadsAug 24, 2026, 21:2141mMajorNot disclosed
[Minor] Issue with Logins & Files PageAug 24, 2026, 17:300mMinorNot disclosed
[Medium] Issue with Microsoft Office Integration and Box EditAug 20, 2026, 00:311h 13mMajorDeployment
[Medium] Issues with Multiple Box ServicesAug 19, 2026, 22:000mMajorDependency
[Minor] Issues with All Files PageAug 19, 2026, 11:3825mMinorNot disclosed
[Medium] Issues affecting multiple Box servicesAug 7, 2026, 02:372h 39mMajorNot disclosed
[Medium] Issues with Uploads and DownloadsAug 4, 2026, 20:2322mMajorNetwork
[Medium] Issues with Box Shuttle StandaloneJul 31, 2026, 11:0921mMajorNot disclosed
[Minor] Issues with UploadsJul 28, 2026, 02:581h 59mMinorNot disclosed
[Medium] Issues with Box HubsJul 23, 2026, 14:1416mMajorBug
[Medium] Issues with File RequestsJul 23, 2026, 09:451h 56mMajorNot disclosed
[Medium] Issues with Box Edit and Microsoft Office OnlineJul 16, 2026, 21:3018mMajorNot disclosed
[Medium] Issues with Box RelayJul 15, 2026, 04:142h 29mMajorNot disclosed
[Medium] Issues with Search service, Box Sign Templates and Metadata queriesJul 7, 2026, 14:112h 8mMajorCapacity
[Medium] Issues with Zip DownloadsJun 25, 2026, 19:292h 19mMajorNot disclosed
[Minor] Issues with UploadsJun 24, 2026, 12:1815mMinorNot disclosed
[Medium] Issue with Multiple Box ServicesJun 17, 2026, 19:3454mMajorNot disclosed
[Medium] Issue with Multiple Box ServicesJun 11, 2026, 00:341h 27mMajorNot disclosed
[Critical] Issues with Multiple Box ServicesJun 3, 2026, 17:530mCriticalCapacity
[Medium] Issues with Box AIJun 1, 2026, 00:581h 27mMajorDependency
[Medium] Issues with Box DriveMay 22, 2026, 08:4632mMajorConfig change
[Medium] Degradation of Enterprise Events APIMay 14, 2026, 19:300mMajorNot disclosed
[Critical] Issues with Multiple Box ServicesMay 7, 2026, 01:201h 47mCriticalCapacity
[Medium] Issues with Box SearchApr 27, 2026, 17:361h 35mMajorNot disclosed
[Critical] Issues with Box SignApr 3, 2026, 04:044h 5mCriticalDependency
[Medium] Issues Accessing the Admin Console DashboardMar 25, 2026, 11:442h 19mMajorNot disclosed
[Critical] Issue with Box ShuttleMar 25, 2026, 05:5211h 8mCriticalNot disclosed
Questions
Is Box down right now?
Check Box's own status page at https://status.box.com for the live state. This page shows Box's incident history from that page; the most recent incident started 2026-09-04: "[Minor] Issue with Admin Reporting".
How often does Box have outages?
Box posted 17 incidents in the last 90 days and 48 in the last year, 12 of them major or critical in the last 90 days. The median incident lasted 44m.
When was Box's last major outage?
2026-08-25: "[Critical] Issue with Downloads", lasting 44m.
What usually causes Box incidents?
Where Box explained the cause, the most common was capacity and load (7 incidents). Most status updates do not name a cause.
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.