[Minor] Issues with All Files Page
Aug 19, 11:38 UTCAug 19, 12:03 UTC
Duration
25m
Impact
Minor
Root cause
Not disclosed
Box, 90 days
17 incidents
Affected
Files PageBox Web Application - Files Page
Final update
After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Timeline
- Resolved · Aug 19, 12:03 UTC
After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
- Monitoring · Aug 19, 11:57 UTC
Our team has taken steps to remediate this issue and is seeing improvement on the All Files page service. We are continuing to monitor for any additional impact.
- Investigating · Aug 19, 11:38 UTC
Our team is investigating an issue on All Files page, in the WebApp. Users may see errors or slowness when attempting to access files or folders. We will provide additional information as it becomes available.
More from Box
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 402:10 UTC | [Minor] Issue with Admin Reporting | minor | 53m |
| Aug 2808:20 UTC | [Medium] Issues with Box Hubs Shared Links | minor | 1h 40m |
| Aug 2506:53 UTC | [Critical] Issue with Downloads | critical | 44m |
| Aug 2421:21 UTC | [Medium] Issue with Uploads | major | 41m |
| Aug 2417:30 UTC | [Minor] Issue with Logins & Files Page | minor | 0m |
| Aug 2000:31 UTC | [Medium] Issue with Microsoft Office Integration and Box Edit | major | 1h 13m |
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