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PlanetScale · Data and observabilityJul 6, 2026, 19:18 UTC

Development branches with MySQL Vectors not serving

MinorNot disclosedUpdated 17h ago
Jul 6, 19:18 UTCJul 6, 21:45 UTC
Duration
2h 27m
Impact
Minor
Root cause
Not disclosed
PlanetScale, 90 days
8 incidents
Affected
Not listed by the vendor.
Status page

Final update

All impacted branches are recovered. PlanetScale upgraded development Vitess branches with Vectors enabled from MySQL 8.0.x to 8.4.x. PlanetScale runs an internal fork containing support for PlanetScale's MySQL Vectors indexes. A bug in the 8.4.x version of our Vectors builds resulted in the upgrade immediately failing on startup. Because Vitess development branches only have one instance - the primary - impacted development branches did not have a primary during the impact window. The incident was resolved by reverting impacted branches to their previous MySQL version. PlanetScale will fix the bug in the MySQL Vectors 8.4.x build before re-attempting the upgrade at a later date.

Timeline

  1. Resolved · Jul 6, 21:45 UTC
    All impacted branches are recovered. PlanetScale upgraded development Vitess branches with Vectors enabled from MySQL 8.0.x to 8.4.x. PlanetScale runs an internal fork containing support for PlanetScale's MySQL Vectors indexes. A bug in the 8.4.x version of our Vectors builds resulted in the upgrade immediately failing on startup. Because Vitess development branches only have one instance - the primary - impacted development branches did not have a primary during the impact window. The incident was resolved by reverting impacted branches to their previous MySQL version. PlanetScale will fix the bug in the MySQL Vectors 8.4.x build before re-attempting the upgrade at a later date.
  2. Monitoring · Jul 6, 20:38 UTC
    Branches are recovering and we are monitoring the situation.
  3. Identified · Jul 6, 19:23 UTC
    We have identified the issue and are rolling impacted development branches from 8.4 back to 8.0.
  4. Investigating · Jul 6, 19:18 UTC
    PlanetScale initiated a system wide upgrade of branches with Vectors enabled and running on MySQL 8.0 to MySQL 8.4. A number of development branches were disrupted and have not yet recovered. We are investigating and remediating.

More from PlanetScale

Full history
StartedIncidentDuration
Sep 518:39 UTCConnectivity issues with Vitess databases in GCP14m
Sep 216:34 UTCDashboard and API 500 errors for postgres databases10m
Jul 2414:41 UTCInsights metrics underreporting3h
Jul 2018:29 UTCInsights metrics underreporting20h 49m
Jul 1820:32 UTCConnectivity issues in us-east-133m
Jul 1716:41 UTCAPI and dashboard errors28m

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