Connectivity issues in us-east-1
Jul 18, 20:32 UTCJul 18, 21:05 UTC
Duration
33m
Impact
Major
Root cause
Not disclosed
PlanetScale, 90 days
8 incidents
Affected
Not listed by the vendor.
Final update
Connection issues have been resolved. If you experience any further issues, please contact our support team.
Timeline
- Resolved · Jul 18, 21:05 UTC
Connection issues have been resolved. If you experience any further issues, please contact our support team.
- Monitoring · Jul 18, 20:49 UTC
We remediated the issue, and clients can now connect to their database branches in us-east-1 normally. We will continue monitoring the situation.
- Investigating · Jul 18, 20:32 UTC
We are observing connectivity issues on Postgres in the us-east-1 region. We are remediating.
More from PlanetScale
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 518:39 UTC | Connectivity issues with Vitess databases in GCP | major | 14m |
| Sep 216:34 UTC | Dashboard and API 500 errors for postgres databases | major | 10m |
| Jul 2414:41 UTC | Insights metrics underreporting | major | 3h |
| Jul 2018:29 UTC | Insights metrics underreporting | minor | 20h 49m |
| Jul 1716:41 UTC | API and dashboard errors | major | 28m |
| Jul 1609:30 UTC | Single Sign On (SSO) unavailable | minor | 1h 21m |
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