Insights metrics underreporting
Jul 24, 14:41 UTCJul 24, 17:42 UTC
Duration
3h
Impact
Major
Root cause
Not disclosed
PlanetScale, 90 days
8 incidents
Affected
Not listed by the vendor.
Final update
The incident has been resolved.
Timeline
- Resolved · Jul 24, 17:42 UTC
The incident has been resolved.
- Monitoring · Jul 24, 17:04 UTC
Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.
- Identified · Jul 24, 14:41 UTC
Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.
More from PlanetScale
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 518:39 UTC | Connectivity issues with Vitess databases in GCP | major | 14m |
| Sep 216:34 UTC | Dashboard and API 500 errors for postgres databases | major | 10m |
| Jul 2018:29 UTC | Insights metrics underreporting | minor | 20h 49m |
| Jul 1820:32 UTC | Connectivity issues in us-east-1 | major | 33m |
| Jul 1716:41 UTC | API and dashboard errors | major | 28m |
| Jul 1609:30 UTC | Single Sign On (SSO) unavailable | minor | 1h 21m |
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