Elevated error rates with Dashboard and API due to AWS us-east-1 outage
Oct 20, 09:53 UTCOct 20, 09:36 UTC
Duration
0m
Impact
Minor
Root cause
Not disclosed
PlanetScale, 90 days
8 incidents
Affected
Not listed by the vendor.
Final update
PlanetScale is continuing to monitor the condition of AWS us-east-1. At this point we do not see any further impact, and have re-enabled database and branch creation in the region.
Timeline
- Resolved · Oct 20, 20:48 UTC
PlanetScale is continuing to monitor the condition of AWS us-east-1. At this point we do not see any further impact, and have re-enabled database and branch creation in the region.
- Monitoring · Oct 20, 20:08 UTC
PlanetScale is continuing to monitor the condition of AWS us-east-1. We have seen networking conditions and compute availability in us-east-1 continue to improve. Out of caution, database and branch creation continues to be disabled in AWS us-east-1.
- Monitoring · Oct 20, 18:56 UTC
PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and we are seeing some degraded network performance between components inside of us-east-1 and inbound connectivity into the region.
- Monitoring · Oct 20, 17:39 UTC
PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and connectivity may be disrupted into the AWS region.
- Monitoring · Oct 20, 17:06 UTC
PlanetScale is seeing degraded network connectivity across AWS us-east-1 components reaching both MySQL and PostgreSQL databases. We are currently monitoring the situation and will continue to update the status page.
- Monitoring · Oct 20, 15:59 UTC
Database creation in AWS us-east-1 is currently disabled.
- Resolved · Oct 20, 09:36 UTC
Dashboard and API are back fully operational
- Identified · Oct 20, 07:36 UTC
There is a [AWS us-east-1 outage](https://health.aws.amazon.com/health/status). Existing databases are unaffected - new databases cannot be created.
- Investigating · Oct 20, 07:27 UTC
SSO is affected
- Investigating · Oct 20, 07:25 UTC
We are investigating elevated error rates with Dashboard and API
More from PlanetScale
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 518:39 UTC | Connectivity issues with Vitess databases in GCP | major | 14m |
| Sep 216:34 UTC | Dashboard and API 500 errors for postgres databases | major | 10m |
| Jul 2414:41 UTC | Insights metrics underreporting | major | 3h |
| Jul 2018:29 UTC | Insights metrics underreporting | minor | 20h 49m |
| Jul 1820:32 UTC | Connectivity issues in us-east-1 | major | 33m |
| Jul 1716:41 UTC | API and dashboard errors | major | 28m |
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