SSO Authentication Errors
Oct 7, 22:04 UTCOct 7, 23:12 UTC
Duration
1h 8m
Impact
Major
Root cause
Not disclosed
PlanetScale, 90 days
8 incidents
Affected
Not listed by the vendor.
Final update
We've resolved the issue. SSO/SAML is working again.
Timeline
- Resolved · Oct 7, 23:12 UTC
We've resolved the issue. SSO/SAML is working again.
- Investigating · Oct 7, 22:59 UTC
We've identified a potential fix, testing, and the preparing to roll it out.
- Investigating · Oct 7, 22:31 UTC
We are continuing to investigate. We've confirmed an issue with our SSO integration, but are still searching for a root cause.
- Investigating · Oct 7, 22:04 UTC
PlanetScale is aware of issues logging in via SSO/SAML. We are currently investigating.
More from PlanetScale
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 518:39 UTC | Connectivity issues with Vitess databases in GCP | major | 14m |
| Sep 216:34 UTC | Dashboard and API 500 errors for postgres databases | major | 10m |
| Jul 2414:41 UTC | Insights metrics underreporting | major | 3h |
| Jul 2018:29 UTC | Insights metrics underreporting | minor | 20h 49m |
| Jul 1820:32 UTC | Connectivity issues in us-east-1 | major | 33m |
| Jul 1716:41 UTC | API and dashboard errors | major | 28m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.