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GitHub · Developer toolsAug 24, 2026, 07:12 UTC

Elevated errors on Fable 5 due to upstream provider

MajorDependencyUpdated 17h ago
Aug 24, 07:12 UTCAug 24, 07:58 UTC
Duration
47m
Impact
Major
Root cause
Dependency
GitHub, 90 days
68 incidents
Affected
Copilot AI Model Providers
Status page

Final update

On August 24th, 2026, between approximately 06:35 and 07:25 UTC, the Copilot service experienced a degradation of the Claude Fable 5 model due to an issue with our upstream provider. Users encountered elevated error rates when using Claude Fable 5, with requests sometimes failing mid-response. No other models were impacted. The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.

Timeline

  1. Resolved · Aug 24, 07:58 UTC
    On August 24th, 2026, between approximately 06:35 and 07:25 UTC, the Copilot service experienced a degradation of the Claude Fable 5 model due to an issue with our upstream provider. Users encountered elevated error rates when using Claude Fable 5, with requests sometimes failing mid-response. No other models were impacted. The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.
  2. Investigating · Aug 24, 07:12 UTC
    We are experiencing degraded availability for the Fable model in Copilot products and IDE surfaces. This is due to an issue with the upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
  3. Investigating · Aug 24, 07:12 UTC
    We are investigating reports of degraded availability for Copilot AI Model Providers

More from GitHub

Full history
StartedIncidentDuration
Sep 2310:11 UTCIncident across several servicesOngoing
Sep 2022:13 UTCIncident with Pull Requests1h 9m
Sep 1720:59 UTCElevated rate of errors for OpenAI models provided by Copilot50m
Sep 1607:20 UTCDegradation with Gemini 3.8 Flash10h 28m
Sep 1519:11 UTCDisruption with some GitHub services49m
Sep 1509:47 UTCDisruption with some GitHub services1h 30m

Also caused by third-party dependency

All
StartedIncidentDuration
Sep 1609:48 UTCSupport Portal Service DisruptionDigitalOcean11h 21m
Sep 1608:31 UTCSupport Helpdesk Availability IssuesCloudflare6h 27m
Sep 417:03 UTCDegradation of Hosted Grafana in US Central RegionGrafana Labs3h 39m
Sep 416:05 UTCElevated Linux worker queue timesExpo15h 4m
Sep 115:25 UTCInvestigating issues in US Central (prod-us-central-0, prod-us-central-5)Grafana Labs4h 54m
Aug 3106:26 UTCPacket loss in ORDFly.io1h 44m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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