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GitHub · Developer toolsMay 28, 2026, 19:01 UTC

Disruption with OpenAI Models

CriticalDependencyUpdated 16h ago
May 28, 19:01 UTCMay 28, 20:41 UTC
Duration
1h 40m
Impact
Critical
Root cause
Dependency
GitHub, 90 days
68 incidents
Affected
Not listed by the vendor.

What happened

On May 28th, 2026, between approximately 18:27 and 20:41 UTC, the GitHub Copilot service was degraded due to an issue with the Responses API of an upstream provider affecting the GPT-5.2, GPT-5.3-Codex, GPT-5.4, and GPT-5.5 models. Requests routed to these models via the Responses API returned elevated error rates, which also affected Copilot coding agent and Copilot code review. No other models were impacted. We mitigated the incident by shifting traffic away from the affected models while the upstream provider deployed a fix. GitHub is working to improve automated failover for the affected models and strengthen monitoring to prevent similar incidents in the future.

Timeline

  1. Resolved · May 28, 20:41 UTC
    On May 28th, 2026, between approximately 18:27 and 20:41 UTC, the GitHub Copilot service was degraded due to an issue with the Responses API of an upstream provider affecting the GPT-5.2, GPT-5.3-Codex, GPT-5.4, and GPT-5.5 models. Requests routed to these models via the Responses API returned elevated error rates, which also affected Copilot coding agent and Copilot code review. No other models were impacted. We mitigated the incident by shifting traffic away from the affected models while the upstream provider deployed a fix. GitHub is working to improve automated failover for the affected models and strengthen monitoring to prevent similar incidents in the future.

More from GitHub

Full history
StartedIncidentDuration
Sep 2310:11 UTCIncident across several servicesOngoing
Sep 2022:13 UTCIncident with Pull Requests1h 9m
Sep 1720:59 UTCElevated rate of errors for OpenAI models provided by Copilot50m
Sep 1607:20 UTCDegradation with Gemini 3.8 Flash10h 28m
Sep 1519:11 UTCDisruption with some GitHub services49m
Sep 1509:47 UTCDisruption with some GitHub services1h 30m

Also caused by third-party dependency

All
StartedIncidentDuration
Sep 1609:48 UTCSupport Portal Service DisruptionDigitalOcean11h 21m
Sep 1608:31 UTCSupport Helpdesk Availability IssuesCloudflare6h 27m
Sep 417:03 UTCDegradation of Hosted Grafana in US Central RegionGrafana Labs3h 39m
Sep 416:05 UTCElevated Linux worker queue timesExpo15h 4m
Sep 115:25 UTCInvestigating issues in US Central (prod-us-central-0, prod-us-central-5)Grafana Labs4h 54m
Aug 3106:26 UTCPacket loss in ORDFly.io1h 44m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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