Inconsistent results when using the Haiku 4.5 model
Oct 28, 16:39 UTCOct 28, 17:11 UTC
Duration
32m
Impact
Minor
Root cause
Dependency
GitHub, 90 days
68 incidents
Affected
Not listed by the vendor.
Final update
From October 28th at 16:03 UTC until 17:11 UTC, the Copilot service experienced degradation due to an infrastructure issue which impacted the Claude Haiku 4.5 model, leading to a spike in errors affecting 1% of users. No other models were impacted. The incident was caused due to an outage with an upstream provider. We are working to improve redundancy during future occurrences.
Timeline
- Resolved · Oct 28, 17:11 UTC
From October 28th at 16:03 UTC until 17:11 UTC, the Copilot service experienced degradation due to an infrastructure issue which impacted the Claude Haiku 4.5 model, leading to a spike in errors affecting 1% of users. No other models were impacted. The incident was caused due to an outage with an upstream provider. We are working to improve redundancy during future occurrences.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by third-party dependency
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1609:48 UTC |  DigitalOcean | Support Portal Service DisruptionDigitalOcean | minor | 11h 21m |
| Sep 1608:31 UTC |  Cloudflare | Support Helpdesk Availability IssuesCloudflare | minor | 6h 27m |
| Sep 417:03 UTC |  Grafana Labs | Degradation of Hosted Grafana in US Central RegionGrafana Labs | major | 3h 39m |
| Sep 416:05 UTC |  Expo | Elevated Linux worker queue timesExpo | major | 15h 4m |
| Sep 115:25 UTC | Grafana Labs | Investigating issues in US Central (prod-us-central-0, prod-us-central-5)Grafana Labs | minor | 4h 54m |
| Aug 3106:26 UTC |  Fly.io | Packet loss in ORDFly.io | minor | 1h 44m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.