Viewing shared links might not be working for some users
May 29, 15:57 UTCMay 29, 16:24 UTC
Duration
27m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
Website
Final update
This incident has been resolved.
Timeline
- Resolved · May 29, 16:24 UTC
This incident has been resolved.
- Monitoring · May 29, 16:10 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · May 29, 15:57 UTC
Viewing shared links might not be working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
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