Shared content downloads are degraded
Jun 8, 19:43 UTCJun 12, 16:54 UTC
Duration
3d 21h
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
API
Final update
Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.
Timeline
- Resolved · Jun 12, 16:54 UTC
Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.
- Investigating · Jun 8, 19:43 UTC
We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2523:14 UTC | Some Dropbox Protect features are not working correctly | minor | 11h 47m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| May 2720:05 UTC | Opening a video or audio file might not be working for users | minor | 2h 26m |
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