Some Dropbox Protect features are not working correctly
Aug 25, 23:14 UTCAug 26, 11:01 UTC
Duration
11h 47m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
5 incidents
Affected
Protect
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 26, 11:01 UTC
This incident has been resolved.
- Investigating · Aug 25, 23:14 UTC
We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
More from Dropbox
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 921:36 UTC | Some customers are unable to access certain website routes and features. | major | 59m |
| Sep 322:13 UTC | Customer support via telephone may be unavailable for some users | minor | 6h 49m |
| Aug 2113:18 UTC | Dropbox is not working as expected for some users | minor | 1h 55m |
| Jul 2315:12 UTC | Dropbox is not working as expected for some users | minor | 25m |
| Jun 819:43 UTC | Shared content downloads are degraded | minor | 3d 21h |
| May 2720:05 UTC | Opening a video or audio file might not be working for users | minor | 2h 26m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.