Jira Users Receiving HTTP 500 Errors
May 10, 14:10 UTCMay 10, 14:37 UTC
Duration
27m
Impact
Major
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Final update
Between 13:30 UTC to 14:05 UTC, we experienced a partial service outage in the US region for Jira Cloud products. The issue has been resolved and the service is operating normally.
Timeline
- Resolved · May 10, 14:37 UTC
Between 13:30 UTC to 14:05 UTC, we experienced a partial service outage in the US region for Jira Cloud products. The issue has been resolved and the service is operating normally.
- Investigating · May 10, 14:10 UTC
We are investigating an issue with Jira Cloud that is impacting some of our Atlassian Cloud customers. We will provide more details within the next hour.
More from Atlassian
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Mar 407:31 UTC | Issues with 403 user authentication errors across Atlassian products | none | 0m |
| Sep 1010:26 UTC | Slow loading times and extended response times for Cloud products in the EU-West region. | none | 2h 18m |
| Sep 908:56 UTC | High RDS CPU on multiple environments | none | 9h 16m |
| Sep 209:23 UTC | Slowness in Jira. | none | 8d 3h |
| Aug 2011:46 UTC | Data residency migrations halted. | minor | 2d 23h |
| Jul 320:51 UTC | Some products are hard down | none | 7h 3m |
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