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Zoom · Apps and SaaSJul 10, 2026, 16:33 UTC

Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region.

MinorDependencyUpdated 16h ago
Jul 10, 16:33 UTCJul 10, 19:15 UTC
Duration
2h 43m
Impact
Minor
Root cause
Dependency
Zoom, 90 days
64 incidents
Affected
My Notes
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jul 10, 19:15 UTC
    This incident has been resolved.
  2. Monitoring · Jul 10, 17:08 UTC
    The service degradation with My Notes for Third-Party Meetings in Europe and US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
  3. Identified · Jul 10, 16:33 UTC
    We have successfully identified the root cause affecting My Notes for Third-Party Meetings in Europe and US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
  4. Investigating · Jul 10, 16:18 UTC
    We are currently investigating a service degradation affecting My Notes for 3rd party in US and EU region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

More from Zoom

Full history

Also caused by third-party dependency

All
StartedIncidentDuration
Sep 1609:48 UTCSupport Portal Service DisruptionDigitalOcean11h 21m
Sep 1608:31 UTCSupport Helpdesk Availability IssuesCloudflare6h 27m
Sep 417:03 UTCDegradation of Hosted Grafana in US Central RegionGrafana Labs3h 39m
Sep 416:05 UTCElevated Linux worker queue timesExpo15h 4m
Sep 115:25 UTCInvestigating issues in US Central (prod-us-central-0, prod-us-central-5)Grafana Labs4h 54m
Aug 3106:26 UTCPacket loss in ORDFly.io1h 44m

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