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New Relic · Data and observabilityMay 25, 2025, 20:52 UTC

Data and Alert Irregularities in the US Region

InformationalNot disclosedUpdated 18h ago
May 25, 20:52 UTCMay 25, 20:52 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
New Relic, 90 days
6 incidents
Affected
APM : USAPM Agent : USBrowser : USBrowser Agent : USMobile : USMobile Agent : USData Ingest : US - APM Agent : USData Ingest : US - Browser Agent : USData Ingest : US - Mobile Agent : USAlert Notifications : US - APM : USAlert Notifications : US - Browser : USAlert Notifications : US - Mobile : US
Status page

Final update

Beginning at 20:07 to 20:49 May 25 UTC, some customers in the US region may have experienced delayed APM, Browser, Mobile data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 20:36 to 20:48 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.

Timeline

  1. Resolved · May 25, 20:52 UTC
    Beginning at 20:07 to 20:49 May 25 UTC, some customers in the US region may have experienced delayed APM, Browser, Mobile data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 20:36 to 20:48 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.

More from New Relic

Full history
StartedIncidentDuration
Sep 2208:55 UTCTest Incident - Public Status Page -ImpactIQ1m
Sep 1610:08 UTCSalesforce Service Disruption5h 32m
Sep 1600:14 UTCData Irregularities for EU Region0m
Aug 309:58 UTCIssues loading Alerts and Activity page17m
Jul 1710:21 UTCE2M (Events-2-Metrics) authorization issues0m
Jul 608:23 UTCDelay of Entity Relationship Data0m

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